#546 Ari S. Heckman | Ash Co-Founder and CEO
The hotelier making America's forgotten cities desirable
A huge thank you to Ari S. Heckman for showing us his New York!
Ari is the founder of Ash, a collection of boutique hotels housed in historic buildings that has become one of the most creative hospitality brands in the United States.
In 2012, he bought a former brothel in Providence for $1.2 million and transformed it into a cult hotel, paying back his investors in just 18 months without spending a single dollar on marketing.
Today, he runs hotels from Detroit to Baltimore, and has a knack for betting on America’s underdog cities before anyone else, while combining the roles of developer, designer and operator.
During a walk around Chinatown, with a cocktail at Bridges and a sake at Bar Asoko along the way, he tells us how to build a brand without ever setting out to create one, why naivety has been one of the keys to his success, and why New York nightlife remains his ultimate trend laboratory.
Timeline
01:34 : Introduction at Bridges Restaurant, Chinatown — presentation of the New York chapter and the walking-episode concept
04:18 : Who is Ari S. Heckman — growing up in Providence, an interior designer mother, an architect grandfather, and learning real estate from his father
10:27 : Education — crafting his own major at Cornell (city planning and urban design), early heroes including Four Seasons founder Isadore Sharp
14:12 : First mentor, Buff Chace — a masterclass in urban regeneration: reviving abandoned downtowns through incentive programs and tax credits
23:00 : Leaving Providence for New York — why the city remains the epicenter, and his advice to young graduates: build skills elsewhere first
27:38 : A job found on Craigslist — joining a startup developer in Bushwick and designing five buildings before turning 25
40:22 : The genesis of Ash — meeting partner Jonathan Minkoff, launching during the 2008 recession, a first "crappy" apartment building in Providence, and the accidental birth of the design and furnishing business
49:00 : The economics of real estate — why most developers avoid hotels, and why the operating business appealed to him
52:34 : The first hotel (2012) — buying a working brothel and strip club for $1.2M, no bank loan, and how investors were repaid within 18 months with zero marketing
58:46 : Breaking the rules — the beauty of inexperience, antiques from Belgium and France, and why that magic can't be recreated
1:00:05 : Masterclass — how to start in hospitality today at small scale, and the revenue management lessons learned the hard way
1:03:42 : The underdog cities thesis — Detroit, Baltimore, Richmond: spotting culture before the market, and creating your own demand
1:06:53 : Building a brand by accident — city guides, merch, soap and playlists: how Ash became more than hotels
1:08:33 : The business model — becoming a third-party brand and operator: fees, incentives, and asset-light growth
1:11:33 : Heroes and cautionary tales — André Balazs, the Standard's sale to Hyatt, and what the decline of Ace Hotels teaches about founder-led brands
1:19:05 : Hotel as culture — beyond the "lifestyle brand" label: why single-purpose hotel brands go stale
1:21:30 : The meaning of Ash — his initials, a street in Greenpoint, and the volcano as a symbol of destruction and rebirth
1:24:04 : The hardest chapter — surviving COVID, and why 2025 was the first truly normal year
1:25:54 : Final reflections — AI's impact on hospitality, what he'd change in his career, and why raves are his cultural laboratory